FAQ
Frequently asked questions
Everything you need to know about Molm gift cards and our network of wellness practitioners.
Buying a card
Customer questions
The minimum amount is €25. You choose freely — there are no fixed tiers.
All Molm gift cards are valid for 24 months from the date of purchase.
The card is accepted at all Molm partner wellness practitioners. Browse our directory to find profiles near you.
Once the purchase is complete, the card is sent by email to the recipient. You can also download a printable version.
Yes. Payment is processed by Stripe, the global leader in online payments. Your banking data never passes through Molm.
Yes. Each service only deducts its own price from the card balance. For example, a €300 card remains valid after a €100 session — you still have €200 to spend whenever you like.
You are a practitioner
Partner questions
Fill in the registration form on our dedicated professionals page. Our team reviews every application and gets back to you within 48 hours.
Yes, registration is completely free. No subscription, no fixed fees.
Molm takes a 15% commission on each card redeemed at your practice. You only pay when a transaction takes place.
Your share is paid out the month following the service, directly to your bank account.
All wellness professionals: massage therapists, sophrologists, naturopaths, reflexologists, coaches, yoga and pilates teachers, and many more.
Complete your profile with a professional photo, a detailed description of your practice, and your social media links. A complete profile significantly improves your ranking.
You can submit an unsubscription request at any time. Your data will be deleted within 30 days in accordance with GDPR.
Submit a request
Did you find the answer you were looking for?